Adding two-factor authentication (2FA) to your Infinex account makes your Infinex account securer. Setting it up only takes a couple minutes and gives you stronger protection.
How do I set up an Authenticator App for my Infinex account?
If you have not already, install an Authenticator App (e.g Google Authenticator, 1Password, Authy) on to your device.
Navigate to the Settings Tab
Click on Security
For security purposes, a verified email is necessary to set up 2FA. If you do not have a verified email set up, you will be required to register one before you can proceed.
Click on Add below the Two-Factor Authentication section
Scan the QR code with the device that you have installed your Authenticator App on, or enter the code into the Authenticator App
Enter 6-digit code from your authenticator app to proceed
FAQS
FAQS
What is the Authenticator App?
An authenticator app such as Authy or 1Password is an application that generates time-based one-time passwords (TOTPs). These passwords are used for 2FA and help protect your accounts by adding an additional security layer.
How do Authenticator Apps work?
An authenticator app provides a single use code that expires over time used to secure your account against unauthorised access. Authenticator apps work offline, and are more secure than SMS as they cannot be intercepted.
I lost access to/need to change my Authenticator App. What should I do?
Please reach out to our customer support by creating a ticket.
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